Frequently asked questions
- What is Ramasse.ca?
- What do you collect?
- What is considered a dangerous product?
- I have something huge lying around behind my shop, do you really take everything?
- Are you insured?
- What are your availabilities?
- Do i have to wait all day long for your team to arrive?
- What is the size of your containers and truck?
- How much does it cost for you to pick up my stuff?
- Which methods of payment do you accpet?
- You say that you promise to recycle greatly, what does that mean exactly?
- You say that you are helping the most needy ?
Renovation debris, used furniture, old appliances, rubbish, clutter...and that as well. We offer various options to consumers and companies who wish to rid their cluttered area of unwanted residues...
2- What do you collect?
We collect furniture, appliances, construction debris, gardening residue, everything that is not considered a dangerous product.
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We do not the following articles that are considered dangerous products: chemical products, oil, gasoline, toxic matters, contaminated earth. If you are not sure whether or not we certain items, give us a call, it will be our pleasure to let you know and offer alternatives if we cannot collect your items
As mentioned in question 3, we do not collect dangerous goods, other then that no project is too big so call us and we will take it from there.
Owners, trucks and employees are fully licensed and insured and have all the required permits
Our call centre is open from Monday to Friday between 8:00am and 8:00pm and on Saturday from 8:00am to 4:00pm.
Of course not, we promise you a 2-hour window during which we will come by to do the work and we will call you half an hour before our arrival. Also, if your objects to be removed are located outside, we can go on site, contact you to give you an estimate and with your approval, proceed to do the work. Payment will then be taken by credit card over the phone.
Our containers are approximately 11 foot long x 7 foot width x 5 foot height. The size of the trucks is 16ft long by 9 ft wide bye 9 ft 3 inches high.
Our are established according to the volume your objects occupy in the truck. You can consult our rates in the section. However, we invite you to contact us as our estimation is free and once on sight, we can better evaluate the size of the work involved.
We accept all major credit cards (Visa, MasterCard), cash. We can open accounts under certain conditions for companies who wish to be billed, so do not hesitate to mention it when you call us.
We recycle the vast majority of what we be it wood, paper, metal, plastic and more. We strongly believe in the importance of recycling which is why we support new methods of recycling. However for the time being, certain matters cannot be recycle and it will be disposed of respecting local environmental norms.
12-You say that you are helping the most needy ?
Indeed, we put the furniture still usable to organizations that help the needy.
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